SAP - CRM (Customer Relationship Management)
SAP Instructor Led Class Room and Online Training
Any Graduate / Post Graduate with basic experience in sales and customer service domain
Syllabus (In brief):
- SAP Overview
- SAP Navigation and User Guide
- SAP Scope and Project Methodology
- Overview of the SAP CRM solution
- Working with the SAP CRM Web UI
- Distinction between SAP CRM and ECC
- Product and organizational management
- Pricing fundamentals of SAP CRM
- Customer Interaction Center in SAP CRM
- Overview of the web channel and mobile apps
- Domain Expert/Consultant - Trainer
- Instrctor Led Training Approach
- Customize Training/Batches, Suitable Timing
- Real time Experience Consultant for training with at least 10 yrs expr.
- SAP Study Material
- SAP Training With Live Example
- SAP Training Material Support PPT s & PDF Documents
- SAP Practical After every Major Topics
- Project Help.
- Interview Guideline.
- Job Assistance.