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Course Brief:

SAP - CRM (Customer Relationship Management)


Training Approach:

SAP Instructor Led Class Room and Online Training


Eligibility:

Any Graduate / Post Graduate with basic experience in sales and customer service domain



Syllabus (In brief):

  • SAP Overview
  • SAP Navigation and User Guide
  • SAP Scope and Project Methodology
  • Overview of the SAP CRM solution
  • Working with the SAP CRM Web UI
  • Distinction between SAP CRM and ECC
  • Product and organizational management
  • Pricing fundamentals of SAP CRM
  • Customer Interaction Center in SAP CRM
  • Overview of the web channel and mobile apps

Training Highlights

  • Domain Expert/Consultant - Trainer
  • Instrctor Led Training Approach
  • Customize Training/Batches, Suitable Timing
  • Real time Experience Consultant for training with at least 10 yrs expr.
  • SAP Study Material
  • SAP Training With Live Example
  • SAP Training Material Support PPT s & PDF Documents
  • SAP Practical After every Major Topics
  • Project Help.
  • Interview Guideline.
  • Job Assistance.