• +91 020 46781092

  • +91 90225 84956
Course Brief:

SAP - CS (Customer Service)


Training Approach:

SAP Instructor Led Class Room and Online Training


Eligibility:

Any Graduate or Post Graduate with nice to have experience in Customer & Utility Service domain.



Syllabus (In brief):

  • SAP Overview
  • SAP Navigation and User Guide
  • SAP Scope and Project Methodology
  • CS Overview and Organisational Structure
  • Sevice Product - Master Data Management
  • Notifications and Customer Service Orders
  • Service Planning & Scheduling and Reporting
  • Service Contract Management
  • Customer Intercation Center
  • Product Registration and Warranty Management
  • Integrated Case study

Training Highlights

  • Domain Expert/Consultant - Trainer
  • Instrctor Led Training Approach
  • Customize Training/Batches, Suitable Timing
  • Real time Experience Consultant for training with at least 10 yrs expr.
  • SAP Study Material
  • SAP Training With Live Example
  • SAP Training Material Support PPT s & PDF Documents
  • SAP Practical After every Major Topics
  • Project Help.
  • Interview Guideline.
  • Job Assistance.