SAP - CS (Customer Service)
SAP Instructor Led Class Room and Online Training
Any Graduate or Post Graduate with nice to have experience in Customer & Utility Service domain.
Syllabus (In brief):
- SAP Overview
- SAP Navigation and User Guide
- SAP Scope and Project Methodology
- CS Overview and Organisational Structure
- Sevice Product - Master Data Management
- Notifications and Customer Service Orders
- Service Planning & Scheduling and Reporting
- Service Contract Management
- Customer Intercation Center
- Product Registration and Warranty Management
- Integrated Case study
- Domain Expert/Consultant - Trainer
- Instrctor Led Training Approach
- Customize Training/Batches, Suitable Timing
- Real time Experience Consultant for training with at least 10 yrs expr.
- SAP Study Material
- SAP Training With Live Example
- SAP Training Material Support PPT s & PDF Documents
- SAP Practical After every Major Topics
- Project Help.
- Interview Guideline.
- Job Assistance.